Cookies Policy

ClearDerm: Online Specialist Acne Clinic | clearderm.ie
Cookie Policy (Effective Date: 15 June 2026)
Treacy's Skin Solutions Limited (CRO No. 660157)

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device on future visits and remember information about your preferences and activity.

2. How We Use Cookies

ClearDerm uses the following categories of cookies on clearderm.ie:

Category

Purpose

Details / Consent

Strictly Necessary

Essential website function

Required for the website to work. Cannot be disabled. No consent required.

Functional

Preferences and settings

Remember your preferences. No consent required.

Analytics (Google Analytics 4)

Usage statistics - used to understand visitor behaviour on clearderm.ie

Cookies: _ga, _gid, _gat and other _ga* cookies. Consent required - set only after you opt in via the cookie banner. IP anonymisation is enabled and data is retained for 14 months.

Marketing (Meta Pixel)

Advertising measurement - used to measure the performance of Facebook and Instagram advertising

Cookies: _fbp, fr. Consent required - set only after you opt in via the cookie banner. The Meta Pixel does not operate within the Pabau patient portal or any clinical system.

Behavioural Analytics (Lucky Orange)

Session recordings, heatmaps, mouse movement, click, scroll, and form interaction analytics on the marketing website

Consent required - set only after you opt in via the cookie banner. Operates on the marketing website only; does not interact with the Pabau patient portal or any clinical system. Form inputs are masked.

3. Managing Cookies

3.1 When you first visit clearderm.ie, a cookie consent banner will appear. You can accept or decline non-essential cookies at that point.

3.2 You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

3.3 You can also control cookies through your browser settings. Disabling strictly necessary cookies may affect website functionality.

4. Third-Party Cookies

The clearderm.ie website is built on Shopify. The following cookies are set: Strictly necessary cookies set by Shopify to operate the website and booking journey (cart, cart_currency, secure_customer_sig, storefront_digest, localization, _tracking_consent); Analytics cookies set by Google Analytics 4 (_ga, _gid, _gat, and other _ga* cookies); Marketing cookies set by the Meta Pixel (_fbp, fr); and, where activated, behavioural analytics cookies set by Lucky Orange, which records mouse movements, click activity, scroll behaviour, session recordings, heatmaps, and form interactions on the marketing website. Lucky Orange operates on the marketing website only and does not interact with the Pabau patient portal or any clinical system; all form inputs are masked. All non-essential cookies are blocked until you give your consent via the cookie banner, and no advertising or analytics tools operate inside the patient portal.

5.  Contact

Questions about our use of cookies: tara@clearderm.ie